1. No Warranty / No Claims
• All products are sold as-is.
• Neonstix offers no warranty, express or implied, on the product’s performance, lifespan, or components.
• No claims will be entertained for minor differences in color, brightness, design alignment, or finish.
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2. Fragile Product Disclaimer
• This is a delicate and handcrafted piece. Slight imperfections or variations may occur and are considered part of its unique character.
• Handle with extreme care. Breakage during handling, installation, or due to falls is not covered.
• Neonstix is not responsible for any damage post-delivery.
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3. Non-Waterproof
• The Glowtroller and all Neonstix products are strictly non-waterproof.
• Do not use or expose to moisture, rain, humidity, or damp environments.
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4. Indoor Use Only
• This product is intended for indoor decorative use only.
• Using the product outdoors or in high-humidity areas (e.g., bathrooms, balconies) will void any form of responsibility from Neonstix.
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5. Design Variation
• Final product may vary slightly from digital mockups due to lighting, manufacturing tolerances, and display differences.
• By placing an order, you accept that minor design or visual deviations are not valid grounds for return, replacement, or refund.
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6. Liability
• Neonstix will not be liable for any injury, electrical fault, property damage, or misuse resulting from the product.
• Buyer assumes full responsibility for proper installation, use, and care.
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📦 No returns or replacements unless damage is reported within 24 hours of delivery with complete proof (unboxing video + photos).